STRUCTURE

Lean CRM Stage Framework

If I hired someone tomorrow, could I hand them a territory, a comp plan, and a clear definition of what success looks like in 90 days?

Set up a simple and easy to manage sales pipeline to measure movement towards purchase and identify which deals are stuck. This structure can be used for managing your potential investor pipeline as well but should be kept separate from sales opportunities.

STEP 1
Your stages

Start with these standard names: your first hires, your board, and your investors already know what they mean. Rename them if you must, and write the exit criteria your team will hold each other to. Add a stage later, when a sales leader shows you a real inflection point in your process, not before.

StageWhat it meansExit criteria: what has to be true to move forward
Investors get their own pipeline. The same stages work for fundraising (for example: Target, First meeting, Diligence, Term sheet, Closed, Passed), but keep it in a separate pipeline so investor conversations never show up in your sales forecast.
STEP 2
Set it up in your CRM

Pick the CRM you chose in the CRM Selection Scorecard. The steps use your stage names from Step 1. Menus change; if a step doesn't match what you see, the vendor's help article linked at the bottom of each tab has the current path.

  1. Open Deals (the pipeline view). Click the pipeline name at the top, then the pencil icon next to the pipeline to edit it.
  2. Click each stage name and rename it, in order: .Pipedrive tracks won and lost with the Won and Lost buttons on each deal, not as stages, so your last stage is .
  3. Hover over a stage and click + to add one between stages. To remove a default stage you don't need, click Delete stage.Move any deals out first: deleting a stage deletes the deals in it.
  4. Turn on rotting for each stage and set the number of days. Deals that sit longer than that are flagged, which is how you spot the stuck ones.
  5. Optional: set a stage probability for each stage if you want a weighted forecast.
  6. Click Save changes.
  7. For investors, create a second pipeline from the same pipeline menu and give it its own stages.

Pipedrive help: Pipeline: how to design your sales process · Create multiple pipelines